Privacy Policy

This Privacy Policy explains how Indrava, operated by Tokino Technologies ("Indrava", "we", "us", "our"), collects, uses, shares and protects your personal data when you visit indrava.online or apply for membership. By using our website or submitting an application, you agree to this Policy.

1. Information we collect

Information you give us. When you apply for membership, we collect the details you provide: your full name, email address, phone number, city, profession, Instagram handle (optional), the statement you write, and a photo of yourself (optional). If you become a paying member, billing is handled by our payment partner; we do not store your full card details.

Information collected automatically. When you visit our website we automatically receive certain technical data — your IP address, device and browser type, pages viewed, referring links, and similar usage information — through cookies and comparable technologies.

2. How we use your information

• To review, assess and respond to your membership application.
• To verify your identity and your fit for the society.
• To contact you about your application, your membership, and important updates.
• To operate, secure, maintain and improve our website and services.
• To measure and improve our marketing, including through the Meta (Facebook) Pixel.
• To process payments for membership through our payment partner.
• To comply with applicable laws and protect against fraud or misuse.

3. Cookies & tracking technologies

We use cookies and similar technologies, including the Meta Pixel, to understand how visitors use our site and to measure and optimise our advertising. These tools may set cookies and share limited information with Meta Platforms, which processes it under its own data policies. You can control or disable cookies through your browser settings; some features may not work correctly if cookies are disabled.

4. How we share your information

We do not sell your personal data. We share it only as needed:

• Service providers who help us operate — our hosting provider, our payment partner (for membership payments), and our analytics and advertising partners (such as Meta).
• Legal and safety — where required by law, regulation, legal process, or to protect the rights, safety and security of Indrava, our members, or the public.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. Data retention

We keep your personal data for as long as needed for the purposes described in this Policy, or as required by law. Application data for applicants who are not admitted is retained for a reasonable review period and then deleted or anonymised. You may ask us to delete your data at any time (see "Your rights").

6. Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data.
• Withdraw consent you previously gave.
• Raise a grievance about how your data is handled.

To exercise any of these rights, contact us at [privacy@indrava.online].

7. Data security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

Indrava is intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.

9. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest version. Significant changes will be communicated where appropriate.

10. Grievance Officer & contact

For any questions, requests, or grievances regarding your personal data, please contact:

Grievance Officer: [Name]
Entity: Tokino Technologies
Email: [privacy@indrava.online]
Registered address: [Your registered business address]