Terms of Service

These Terms are the agreement between you and Reevu Chattopadhya, trading as Entropy Technologies, which operates Indrava ("Indrava", "we", "us", "our"). They apply when you use the Indrava app, our website indrava.online, or any Indrava event. Please read them together with our Privacy Policy and Community Guidelines, which are part of these Terms.

1. About these terms
2. Who can use Indrava
3. Your account
4. Members and creators
5. Your content
6. Rules and moderation
7. Information you must not post
8. Events and parties
9. Octo and AI features
10. Payments and credits
11. Things you must not do
12. Our service
13. Liability
14. Suspension and ending your account
15. Governing law
16. Changes to these terms
17. Contact

1. About these terms

By creating an account, using the app or website, or attending an Indrava event, you agree to these Terms. If you do not agree, please do not use Indrava. Indrava is an intermediary under India's Information Technology Act, 2000: our members create and share the content, and we host it and act on reports as the law requires.

2. Who can use Indrava

• You must be 18 or older and able to enter into a binding contract under Indian law.
• You must give true information about yourself, including your date of birth when you sign up.
• To become a creator, and for some features such as events, you must complete a one-time ID check: a photo of your PAN card, passport, driving licence or voter ID, and a selfie. We do not accept Aadhaar. How we handle this data is explained in our Privacy Policy.
• We may ask you to verify again if we have a good reason, for example if your details change or we receive a report.
• Using false information, or someone else's ID, leads to a permanent ban, and we may report it to the authorities.

3. Your account

• You sign in with your Google account. Keep that account and your phone secure. You are responsible for what happens on your Indrava account.
• One person, one account. You may not sell, rent, share or transfer your account.
• Your username must not impersonate anyone or mislead people. We may change or reclaim a username that breaks this rule.
• If you think someone else has accessed your account, tell us straight away at indravaofficial@gmail.com.

4. Members and creators

Members can follow creators, view and react to content, post, comment and take part in events. To keep quality high, we may limit how much new members can post and review posts before they go live.

Creators apply in the app or on our website. Approval is at our discretion, and we may ask for links to your work on other platforms. Approved creators complete the ID check. The first 250 approved creators receive a numbered Founding Creator badge, free of charge. Creator tiers, badges and benefits are described in the app and may change over time. We may remove a badge or creator status if you break these Terms or the Community Guidelines.

Rising Creators. New creators can join as Rising Creators by paying a one-time verification fee on indrava.online. The fee covers the ID check and the Rising Creator badge. Paying it does not guarantee approval. If we reject your application, we refund the fee, as set out in our Refund & Cancellation Policy. Rising Creators can apply to become Pro Creators once they have enough engagement.

Founding Members (Pro Founder). The Founding Member pass is a one-time purchase on indrava.online. Its price and what it includes are listed on our Pricing page. Founding Member status belongs to your account only and cannot be sold or transferred. It is a membership of the Indrava community. It is not a share in, or an investment in, Indrava, and it does not entitle you to any income or profit.

5. Your content

• You keep ownership of everything you post: photos, videos, captions, comments and messages.
• You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, resize, display and distribute your content in order to run Indrava and to show it to other members. We may also feature public posts inside Indrava and on Indrava's own channels to promote Indrava. We will not use your content in paid advertising outside Indrava without asking you first.
• This licence ends when you delete the content or your account, except for copies other people have already shared through share links you allowed, copies in backups (deleted within 30 days), and copies we must keep by law.
• You confirm that you have the rights to everything you post, including music, and the consent of every person who appears in it.
• Creators control whether their posts can be shared outside the app through share links.

6. Rules and moderation

You must follow our Community Guidelines. We review content using automated tools, including AI, and human moderators. We may remove content, limit who can see it, hold it for review, or restrict, suspend or ban an account, as described in the Guidelines. We review reports within 24 hours. Child sexual abuse material is removed immediately and reported to the authorities. You can appeal any decision through our Grievance Redressal process.

7. Information you must not post

As required by Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not post, share or send any information that:

• belongs to another person and you have no right to share;
• is obscene, pornographic, paedophilic, or invades another person's privacy, including bodily privacy;
• insults or harasses anyone on the basis of gender, or is racially or ethnically objectionable;
• promotes money laundering or gambling, or is otherwise unlawful;
• is harmful to children;
• infringes any patent, trademark, copyright or other proprietary right;
• knowingly deceives or misleads about its origin, or is patently false or misleading;
• impersonates another person;
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order, or incites any offence;
• contains a virus or any code designed to interrupt, destroy or limit any computer resource;
• violates any law in force.

If you break this, we may remove the content immediately and suspend or end your account, and we will cooperate with lawful requests from the authorities.

8. Events and parties

• Requesting a place at an Indrava event does not guarantee entry. Spaces are limited and we choose guests at our discretion.
• Events are for verified adults only. Bring the original ID you used for your ID check. The name must match.
• We or the venue may refuse entry, or ask you to leave, if you do not have valid ID, appear to be intoxicated, behave unsafely, or break the Community Guidelines or venue rules.
• Alcohol is served only to guests above the legal drinking age where the event takes place, and only where the law allows. You are responsible for your own drinking and your own belongings.
• Photos and videos may be taken at events. You can ask our team at the event, or by email, not to be featured.
• We may change, postpone or cancel an event, and will tell you in the app if we do.
• For paid tickets, the price, what is included and the refund terms are shown before you pay. Founder Credits and Founding Member discounts can be used only where the event listing says so.

9. Octo and AI features

Octo is an AI assistant. Its answers are generated automatically and can be wrong or incomplete. Do not rely on Octo for medical, legal, financial or safety decisions. Do not use Octo to break these Terms or the Community Guidelines. We may limit how much you can use Octo and other AI features.

10. Payments and credits

• The Indrava app is free and has no in-app purchases.
• On indrava.online you can buy the Founding Member pass and Rising Creator verification. Prices are in Indian rupees and are shown on our Pricing page and at checkout. The price at checkout is the full amount you pay.
• Payments are processed by Razorpay, by UPI, card, net banking or wallet. We never see or store your card or bank details.
• Every purchase is a one-time payment. There are no subscriptions, and nothing renews automatically.
• After you pay, we activate your purchase on your Indrava account, as described in our Shipping & Delivery Policy. Refunds and cancellations follow our Refund & Cancellation Policy.
• Some Founding Member benefits depend on events and features that are still being rolled out. You receive them as those events and features launch, and we announce dates in the app.
• We may change prices for future purchases. A price change never affects a purchase you have already made.
• Indrava credits, including Founder Credits, have no cash value. They cannot be sold, transferred, withdrawn or exchanged for money, and can be used only where Indrava says they can. We may remove credits given by mistake or obtained by abusing the service.
• If you dispute a payment with your bank, we may pause the benefits linked to that payment until the dispute is resolved.
• Only pay through the official checkout on indrava.online. Nobody from Indrava will ask you to pay us, or to pay a creator, by UPI, bank transfer or a payment link sent in a message. If anyone does, do not pay, and report it to us.

11. Things you must not do

• Scrape, copy or collect content or data from Indrava, including other members' details, by bots or any other automated means.
• Copy or redistribute other members' content without their permission, including by screen recording.
• Reverse-engineer, decompile, overload or interfere with the app, our servers or our security features.
• Create accounts automatically, or create a new account to get around a block, suspension or ban.
• Send spam, unsolicited advertising or chain messages.
• Use Indrava for anything illegal, or to help anyone else break these Terms.

12. Our service

We work hard to keep Indrava running well, but we provide it "as is" and "as available". We do not promise that it will always be available or free of errors, and we may add, change or remove features. Members are responsible for what they post and how they behave, and we are not responsible for content posted by members or for arrangements between members, though we act on reports as described in section 6. Indrava may link to other websites and services, which have their own terms.

13. Liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, data or goodwill. Where we are liable, our total liability for all claims is limited to the greater of the amount you paid us in the 12 months before the claim, or ₹5,000. Nothing in these Terms limits any liability, or any of your rights as a consumer, that cannot be limited under Indian law.

14. Suspension and ending your account

• You can stop using Indrava and delete your account at any time in the app (profile, Settings, Delete account). What happens to your data is explained in our Privacy Policy.
• We may restrict, suspend or end your account if you break these Terms or the Community Guidelines, if the law requires it, or if your account puts other members or Indrava at risk.
• We will tell you why, unless the law or safety reasons stop us. You can appeal through our Grievance Redressal process.

15. Governing law

These Terms are governed by the laws of India. The courts at Kolkata, West Bengal have exclusive jurisdiction over any dispute arising from them, without affecting any right you have to use a consumer forum.

16. Changes to these terms

We may update these Terms as Indrava changes. For important changes, we will tell you in the app before they take effect. If you keep using Indrava after that, you accept the updated Terms. If you do not agree, you can delete your account.

17. Contact