Shipping & Delivery Policy

1. Founding Member pass

• After your payment succeeds, you get a payment confirmation by email.
• We activate Founding Member status and your Founder Credits on the Indrava account that uses the same email address you paid with, within 24 hours. Usually it takes a few minutes.
• If you do not have an Indrava account yet, download the app from Google Play and sign in with Google using that same email address.
• If you paid with a different email address, or your pass is not active after 24 hours, email us your payment ID and the email address of your Indrava account. We will activate it, or refund you in full if we cannot.

2. Rising Creator verification

• After paying, complete the ID check in the Indrava app.
• We review your application within 3 working days of receiving your ID check, and tell you the result in the app.
• If you are approved, the Rising Creator badge is added to your profile straight away. If we reject your application, we refund the fee in full.

3. Event tickets

When tickets for Indrava events go on sale, your ticket is delivered in the Indrava app. Bring the original ID you used for your Indrava ID check to the event.

4. Where we serve

Indrava's paid services are available to customers in India, and all prices are in Indian rupees.

5. Problems with delivery

Email indravaofficial@gmail.com with your payment ID, or call +91 93308 09795. We reply within 24 hours.